Paym for business FAQs

We’ve answered some of the common Paym for business questions below.

If you can’t find the answer you’re looking for your bank or building society will be able to help.

How long does it take to receive a Paym payment once it has been sent?

The payment can take up to 2 hours although most are received within seconds. For some accounts this could take longer than two hours so you should check with your bank or building society.

Can I register more than one mobile number?

You can register multiple mobile numbers to one account. The exact number of phones per account is set by the participating bank or building society. Please note that each mobile number can only be registered once.

How much can customers send me using Paym?

Sending limits for your individual customers, in terms of amount and volume, will be determined by their bank or building society. Apart from some specific cases, such as accounts for younger people, customers are able to pay at least £250 per day. There are no daily limits on how many payments you can receive, or on their total value.

Can I integrate Paym into my existing Business Payments process?

Paym does not offer API support for integration into third party payment processes.

Small business? Register for Paym today Register now